Nitobi User Forums

Grid :: Locking Nitobi Support Forums

Author: andrew_nitobi
Subject: Locking Nitobi Support Forums
Posted: Mon Oct 20, 2008 9:28 pm (GMT 0)
Topic Replies: 0

As we have open sourced Complete UI, we here at Nitobi are making some changes to our support process, to help new and existing customers get quick and substantial answers to all their Complete UI queries. In order to deliver the best possible support, we are locking the Nitobi Support Forums. Although you can still read and review any discussions that have taken place here, you will not be able to post new topics or respond to old topics. We feel our new strategies will be better equipped to help us respond to all issues asap.

The main problems we have had had with these forums are:

Huge amounts of spam - not only does the spam waste our time, having to remove topics from the forums every day, our anti-spam software did not work well, as it blocked valid users from posting or registering on the site.
Lack of status for registered customers - without a distinction between registered customers and trial users on these forums, we're unable to easily tell what priority a problem should be set to. Although we do want to help trial users get acclimatised to our system, our priority is with paying customers, which was sometimes a problem.
Repeated issues - because these forums do not have a useful tagging system, we couldn't measure which issues come up most regularly, and display appropriate solutions to all users. Our new support strategies are designed to allow users and agents find solutions to old problems immediately, so we won't waste our time and you won't waste your support hours.

Our new support options include:

A helpdesk system for all registered customers, so you can track your tickets and get a prompt response. This system includes web, email, phone and screen sharing support, and all customers with a valid Complete UI license are registered for our new support plans.
A discussion group for community support - similar to the old forums, though directed more towards discussion involving the community of Complete UI users. This will allow non-registered users of the open-source Complete UI access to a wide range of knowledge and support about the suite of components, from Nitobi developers or open source contributors.
A new and improved Support Center (still a work in progress!) and API Reference that will allow all users of our components to comprehensive product information, and tools for getting the most from Complete UI.

All things considered, we felt it best to take a new approach to giving the best possible support to all of our customers. If you have any questions about our new support options, or how your company's account is affected, please check our Support FAQ or email [email protected]">[email protected].

Thanks,
Andrew
_________________
Nitobi Support
http://support.nitobi.com
[email protected]">[email protected]
604 685 9287

Please take our Customer Satisfaction Survey:
http://www.nitobi.com/completeuisurvey

Grid :: RE: N-level treeGrid

Author: andrew_nitobi
Posted: Wed Oct 15, 2008 11:16 pm (GMT 0)
Topic Replies: 1

There is no way to do this with the given TreeGrid XML syntax. Your best option is to modify your gethandler so that when a component has no items of a certain level, it returns an empty XML block (that cannot be expanded). Here's some sample PHP code:

Code:

$countQuery = "SELECT COUNT(*) AS totalRowCount FROM tbl_tickets where Dev_Id=" . $Dev_Id;
$totalRows = mysql_result(mysql_query($countQuery), 0);

$empty_results = <<
EMPTY_FIELD;

if ($totalRows == 0) {
echo $empty_results;
return;
}

Note that you will need to know the correct structure of the XML that the TreeGrid expects - you can open your gethandler in a web browser to see an example.

Thanks,
Andrew
_________________
Nitobi Support
http://support.nitobi.com
[email protected]">[email protected]
604 685 9287

Please take our Customer Satisfaction Survey:
http://www.nitobi.com/completeuisurvey

Grid :: RE: Frozen Rows

Author: Hartnack
Posted: Mon Oct 13, 2008 3:26 pm (GMT 0)
Topic Replies: 2

joe_nitobi wrote:

Hello

unfortunately, we do not have the functionality to add frozen rows, only frozen columns at this point. There is a feature request currently for Frozen rows, and we hope to have this feature in a future release.

Are there any news up to now, because I like to see how it looks having frozen rows.

Cheers

Fisheye :: add/remove menu demo doesn't work with firefox

Author: lsong
Subject: add/remove menu demo doesn't work with firefox
Posted: Sat Oct 11, 2008 1:25 am (GMT 0)
Topic Replies: 0

Hi there,

I tried the fisheye demo in firefox 3.0.3 and it seems that add / remove menu function doesn't work.

Does anyone know why or is this a well known bug?

Thanks

Grid :: N-level treeGrid

Author: crw
Subject: N-level treeGrid
Posted: Fri Oct 10, 2008 2:36 pm (GMT 0)
Topic Replies: 1

Hello,
We're looking for a way to make the treeGrid work with n level logic. We do not want to specify the columns for every level. The columns do not change, We have a database of components and items - components have component parents and items have component parents... so we could have something like:

component1
-component1.1
--component1.1.1
---item1.1.1.1
---item1.1.1.2
--item1.1.2
-item1.2
-component1.3
--item1.3.1
component2
...

In other words we can have a component with 30 levels of components and items and another component with only 1 and we do NOT know what the deepest level is so we cannot setup a column header for every level of the treegrid.

Is there any way to do this?

Thanks.

Grid :: Visible Tag Property of the Nitobi Grid

Author: klewis
Subject: Visible Tag Property of the Nitobi Grid
Posted: Thu Oct 09, 2008 8:47 pm (GMT 0)
Topic Replies: 0

All,

I've been tasked to fix a problem with the nitobi's grid column property. My predecessor used the following code snippet in VB.NET to hide columns in the grid depending on certain conditions:
If Session("strSelPhys") <> "1" Then
'AutoGrid1.RowDeleteEnabled = False
'AutoGrid1.Columns(24).Visible = True
'AutoGrid1.Columns(24).Editable = False
Else
'AutoGrid1.RowDeleteEnabled = True
'AutoGrid1.Columns(24).Visible = False
'AutoGrid1.Columns(24).Editable = False
End If

The problem is that using the visible property of the grid causes the tabbing and the pasting to stop where the column is hidden. Is there another property that can be used instead of the visible property?

Any suggestions would be greatly appreciated!

Thanks,

K. Lewis

Grid :: RE: Checkboxes in Q3 vs Q2

Author: jon_st205
Posted: Thu Oct 09, 2008 2:08 pm (GMT 0)
Topic Replies: 1

Sorry, solution here:

http://forums.nitobi.com/viewtopic.php?t=5005&highlight=checkbox

Any word on Q4/datecolumn fix yet guys?

Grid :: Checkboxes in Q3 vs Q2

Author: jon_st205
Subject: Checkboxes in Q3 vs Q2
Posted: Thu Oct 09, 2008 1:51 pm (GMT 0)
Topic Replies: 1

Hi all, been a while since I've posted, but hoping to get back to doing my dev work now.

In Q3 on my app, my checkboxes always appear unticked; Q2 works fine with the same code:

Any guidance of what I am doing wrong?

Cheers,
Jon

ComboBox :: How to setup Multiple Colum Smartsearch Combobox

Author: elyas
Subject: How to setup Multiple Colum Smartsearch Combobox
Posted: Thu Oct 09, 2008 8:58 am (GMT 0)
Topic Replies: 0

how can i get the samrt search to check 2 colums.

i have a databsie with zip codes and area name. i want it to search zip code if enterd or area if enterd.

i tried to modify the combo.load0.php but i cant get it work.

------------------------------------------

$tableName = "postcodes";

$searchColumn = "State";

// *******************************************************************
// This code block just sets up the database and tries to figure out what index number
// our data starts at. This code has nothing to do with the grid itself so think of it as
// business logic.
// *******************************************************************

//Set up the database connection and get the recordset
mysql_select_db($database_conn) or die(mysql_error());

// Retrieve all the data from the "example" table
$myQuery = "SELECT * FROM " . $tableName . " WHERE " . $searchColumn . " LIKE '" . $searchSubString . "%' LIMIT " . $startingRecordIndex . "," . $pageSize . ";";
$result = mysql_query($myQuery) or die(mysql_error());
----------------------------------------------------------------------------
i want my search to search a field called zipcode too.

cheers

Grid :: RE: How to tell the grid the insert failed?

Author: Rufus
Posted: Thu Oct 09, 2008 7:37 am (GMT 0)
Topic Replies: 7

Hi Fil,

Okay thank you for the clarification with the change log.

To extract the failed insert/update/delete node from the beforeSave saved changeLog, I need a possibility to determine whether a operation of a node has failed or not.

At the moment my server has a list of failed Records after a save process. Now I have to somehow populate this list to the client side so that the client side can somehow determine the "failed" nodes.

What's your pruposal for this?
Should I send back a list of "failed record IDs"?
Or should I send the "beforeSaveChangeLog" to the server with an AJAX call and let the server extract the failed nodes and than send it back to the client?

thanks ahead

Kind regards
Rufus

Grid :: Grid update field changed to xid value

Author: keefro
Subject: Grid update field changed to xid value
Posted: Wed Oct 08, 2008 8:40 pm (GMT 0)
Topic Replies: 0

I'm having an issue with the trial version downloaded last week. The field in my Update sql statment, DEANo, is always being set to the xid value. I've validated the request and response with Firebug.

All other fields in my query work fine and post to the database without issue. I increased the size of this field and can post the value that is returned without issue as well. Not sure what is causing this to be changed in the saveHandler ReturnUpdateField function.

GRID (works fine when reading the DEANo field):

Code:

      mode="standard"
   keygenerator="GetNewRecordID()"
   gethandler="load_doctor.php"
   savehandler="save_doctor.php"
   rowhighlightenabled="true"
   autosaveenabled="true"
   toolbarenabled="true"
   rowdeleteenabled="true"
   rowinsertenabled="true"
   rowsperpage="11"
   theme="vista">

POST:

Code:

RESPONSE:

Code:

QUERY (echoed out in save_data.php)

Code:

UPDATE Doctor SET lname = 'Last', fname = 'First', LicenseType = 'D.O.', LicenseNo = 'CA1234', DEANo = 'id0x1d8116e06ntbcmp_0', NPI = '', NPDS = '' WHERE DoctorID = '88';

Thanks, Keith

Grid :: RE: How to tell the grid the insert failed?

Author: Fil_Nitobi
Posted: Wed Oct 08, 2008 5:50 pm (GMT 0)
Topic Replies: 7

Hello Rufus,

Yes, I think your idea in general should work. However, I do not think it is necessary for you to re-pack the Record objects into XML. Can you not simply extract the XML nodes that correspond to the failed inserts/updates/deletes from the original change log that you passed into your function? I think searching for the XML nodes corresponding to the failed updates would be easier than to take the data from your Record objects and packing them back up in XML. The XML has to to be in the same format, so I think this approach is easier.

I should have mentioned earlier that when you run:

Code:

myGrid.getChangeLogXmlDoc();

... it is the same as:

Code:

myGrid.datatable.log.xml

So then to replace the change log with the failed updates, you can do an assignment like so:

Code:

myGrid.datatable.log.xml = failedChangeLog;

Hope that helps,
Fil
Junior Web Software Engineer
_________________
Fil
Junior Web Software Engineer, Nitobi

Grid :: RE: firing the save event from javascript

Author: Fil_Nitobi
Posted: Wed Oct 08, 2008 5:17 pm (GMT 0)
Topic Replies: 1

Hi Nick,

You're very close - instead of:

Code:

DBGrid.object.save();

... use:

Code:

DBGrid.save();

Best,
Fil
Junior Web Software Engineer
_________________
Fil
Junior Web Software Engineer, Nitobi

Grid :: firing the save event from javascript

Author: gyxile
Subject: firing the save event from javascript
Posted: Wed Oct 08, 2008 3:40 pm (GMT 0)
Topic Replies: 1

Hi

I am triying to fire the save method for a grid on my webpage from within a javascript procedure. I'm sure this is probably very simple, cany anyone give me some pointers as to how i do it. the reason i need ot do this is i need to set some parameters to be sent to my servlet before i run the save. I am doing this with
:-

var DBGrid = nitobi.getComponent('DataboundGrid');
DBGrid.getDataSource().setGetHandlerParameter('amt',amt);
DBGrid.getDataSource().setGetHandlerParameter('porq',porq);
DBGrid.getDataSource().setGetHandlerParameter('desc',desc);
DBGrid.getDataSource().setGetHandlerParameter('ptype',ttype);
DBGrid.getDataSource().setGetHandlerParameter('suppid',supp);
DBGrid.getDataSource().setGetHandlerParameter('fromdate',fromDate);
DBGrid.getDataSource().setGetHandlerParameter('todate',toDate);
DBGrid.getDataSource().setGetHandlerParameter('batchno',btch);
DBGrid.getDataSource().setGetHandlerParameter('user',username);

and then trying to save the grid with

DBGrid.object.save();

but i get an
error

'object' is null or not an object

any help you can offer will be much appreciated

thanks

Nick

Grid :: RE: How to tell the grid the insert failed?

Author: Rufus
Posted: Wed Oct 08, 2008 1:21 pm (GMT 0)
Topic Replies: 7

Hi,

I have some trouble again.
Because of my underlaying datasource I can not use Transactions.
Because of this I can not roll back any changed made in an error case.

So I started using BatchUpdate's to have the posibility to determine Records that hasn't been inserted(ord updated or deleted) during the BatchUpdate in an error case.

Now I have on the Server side all Record Objects that hasn't been inserted but I don't know what would be the best way to send these Records back to the client.

Should I convert these Record objects back to XML and put it into the errorMessage of the SaveHandler?

In a clear question: What is the best way put (Server-sided)Record Objects back to the DataSource of the Grid and back to the ChangeLog of the Grid?

Another topic:

We know that the DataTable (JS object) has the function "getChangeLogXmlDoc()" but there is not "setChangeLogXmlDoc".
In order to this the only way to modify the ChangeLog is to use the createElement function.
In my case to add all unsuccessfull operated records back to the ChangeLogXmlDoc.